Ever since we first launched IconJar we’ve been very protective of collecting data about our users and therefore we simply decided not to collect any data we don’t need. We feel like it’s our duty to treat our users the same way we want to be treated, which should always be crystal clear.This short post should give you a better understanding of what happens to your data and which services process these.
Those who use IconJar through Setapp can find more information here.
We use Paddle as our software vendor, and you’ll come across Paddle when you click on the “buy now” link on our website. A modal appears which features the checkout flow in isolation. Paddle has announced that they’ll be GDPR compliant by the 25th of May. Paddle logs all transfers which allows us to support our customers whenever needed.
Generating licenses is done by Devmate which joined forces with Paddle last year. Once a payment goes through Paddle they trigger Devmate to generate a personal license that can be used to activate two Macs.
Awesome, you purchased one or multiple license and the order has been successfully been processed by Paddle. This is the moment in which Paddle will send you an order confirmation and the license(s) by email. Please keep this email in case you need it in the future.
We don’t, and never will, send our customers unwanted emails. We only send emails through Campaign Monitor to those who signed up on our website. Those who purchased our app have to manually sign up for our receiving news and / or promotions about IconJar.
To fetch new updates we use Sparkle to ping Devmate upon startup. Sparkle doesn’t pass on any personal information and automatically downloading new versions of IconJar is opt-in and always will be.
We also use a few scripts on our site that enable us to improve and monitor our website. They’re all for analytical purposes except for two, which are CloudFlare and Intercom. The other tools are Google Analytics, Mixpanel and Jetpack. For Google Analytics we altered our tracking script to collect data anonymously as described here.
We host our site on a DigitalOcean server, which claims to be GDPR ready by May 25th. We automatically make backups of the website every week, which we store for a month before we automatically delete them.