Privacy policy

Everything you need to know about how we process your data

We treat your data as it were our own, so we only access or share your data in order to provide you with good customer service. This requires us to track website behaviour, store cookies and process your information.

Your data is used to:

Process your online payment(s)

Send you your order confirmation and license key(s)

Offer customer support

Send you product updates or promotions by email (if opted in)

You have the rights to:

Opt-out of tracking cookies used on our site.

Services we use

We don't share any personally identifying information publicly or with third-parties, except when required to by law.

We default to processing your data anonymously, but this isn’t possible for all the services we use. Exceptions of this are:

Paddle

We use Paddle to process payments and send you your order confirmation and delivery information. Paddle processes your contact and payment details. Your contact details are accessible by us, but payment details are, and will never be, disclosed with us by Paddle.

Further reading: Buyer Privacy Notice

CampaignMonitor

We use CampaignMonitor to send promotional emails. However, we only send you promotional emails if you’ve manually opted in for this.

Further reading: GDPR overview and best practices

G Suite

We use G Suite for sending and receiving email. Support queries sent to info@geticonjar.com automatically get forwarded to Intercom so we can provide you much better and quicker support.

Further reading: Google Cloud & the General Data Protection Regulation (GDPR)

Cookies

Our website uses cookies in order to provide you the best possible browsing experience. Cookies are enabled by default but you're free to opt-out and we'll remove the cookies from your machine accordingly. Click here to opt-out.

  • Intercom helps us send proactive outbound messages on our site, emails and provide support.

  • Paddle is used in order to provide you with a way to purchase a subscription for IconJar.

  • Google Analytics helps us understand how many people visit our website, and which acquisition channels are popular. We anonymize every IP so they can't be traced back to you.

View or deleting your data

Under the law of GDPR you’ll always have the rights to request the data we have about you.

In case you wish your data to be deleted from the services we can’t guarantee that you’ll still be able to properly use IconJar, or whether we can be of any help in case you request support.

To request viewing or deleting your data you can send an email to info@geticonjar.com.

Correction of data

If for any reason the data we have on you needs to be corrected you can send an email to info@geticonjar.com.

Children

Children under 18 need consent of a parent or legal guardian to browse our website or use our services.

Questions?

Feel free to email us if you have any questions regarding the contents of this privacy policy. You can reach us on info@geticonjar.com.