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We’re here to help

We do the rocket science, so you can do the rest

Knowledge base

Changing the scope of the search form

Sometimes you want the search form to search through your complete icon library. However, there are plenty of usecases I which you want the search form to respect the scope you’ve selected in the left sidebar. Changing the scope of the search form is extremely easy and is found when you select the input field and click on the little search icon that transitions to the left.

Educational discounts

We offer a 20% educational discount to students and teachers around the world. To apply you can simply get in touch with us via email with your .edu email address. If you don’t have a .edu email address we ask you to confirm that you’re a student or teacher.

Apply for a discount

Using SVGs with apps that don’t support them

Some apps such as Keynote and Photoshop don’t support SVGs out of the box. The target app will very likely show an error when dropping an SVG from Iconjar. Alternatively you should use our Quickdrag feature which enables you to drag and drop icons in any file type you want. Most apps that don’t support SVG work pretty well with PDF files so we recommend using that as an alternative. PDFs are scalable and pretty much have the same benefits as SVGs.


Recover lost license key(s)

Sometimes you switch Macs, or you clean up your inbox and accidentally delete your order confirmation from IconJar. This happens more often than you think, but thankfully there’s nothing to worry about. We built a license recovery form that lets you lookup licenses by email and have them sent to your inbox. This email contains all your licenses plus its invoices when they’re purchased through Paddle.

Recover lost license(s)

Can I reset my license?

Sure can! We know that in some cases you can run into activation limits of IconJar (which is two per license). In that case you can reset your license on our Reset License page. This is a process we used to do manually but that can now be done by yourself so you no longer have to wait till we’ve done so.

Note: Resetting your license requires you to enter your license key. If you’ve lost your license key you can get in touch with us via email so we can look it up.

Reset license

Iconjar crashes on launch

This could be due to a broken library.  Just to be sure, backup the following direction; ~/library/Application Support/Iconjar. Delete the directory and start the app again. You’ll notice that your icons are gone, therefore we always recommend people to keep a backup of their icons somewhere.

If that doesn’t work and you still get a crash, it might be due to malformed/conflicting preferences. Open up Terminal and type the following command:
defaults delete com.iconjar.iconjar

Then hit return, this will remove any preferences you have set and revert back to IconJar’s defaults. Then you can launch IconJar again.

If neither of these work, you can put back the database and reach out to us for additional support.

Developer docs

Generate .IconJar files with PHP

We often receive questions from people who want to generate .IconJar files on their website. As per request, we wrote a PHP library that does just that and you can find it on GitHub. The index.php contains an example that should get you up and running in no-time.

Since this library is open-source we highly appreciate it if you contribute by creating pull requests or issues.

Check it out on GitHub