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Knowledge base

Educational discounts

We offer a 20% educational discount to students and teachers around the world. To apply you can simply get in touch with us via email with your .edu email address. If you don’t have a .edu email address we ask you to confirm that you’re a student or teacher.

Apply for a discount

Can I reset my license?

Sure can! We know that in some cases you can run into activation limits of IconJar (which is two per license). In that case you can reset your license on our Reset License page. This is a process we used to do manually but that can now be done by yourself so you no longer have to wait till we’ve done so.

Note: Resetting your license requires you to enter your license key. If you’ve lost your license key you can get in touch with us via email so we can look it up.

Reset license

Syncing your library

IconJar allows you to move your Library to any location. This does allow you to move your Library to a Dropbox folder or similar alternatives. However, we there’s a huge chance that your library will get corrupt when you use it across multiple Macs by using a syncing service. At IconJar we are aware of how big the benefits of syncing icons are, so we’re looking into ways to make this happen is the smoothest way possible.

Using SVGs with apps that don’t support them

Some apps such as Keynote and Photoshop don’t support SVGs out of the box. The target app will very likely show an error when dropping an SVG from Iconjar. Alternatively you should use our Quickdrag feature which enables you to drag and drop icons in any file type you want. Most apps that don’t support SVG work pretty well with PDF files so we recommend using that as an alternative. PDFs are scalable and pretty much have the same benefits as SVGs.

Importing icons

Iconjar supports a variety of file types and options by default to cater all needs of our users. Want to import subfolders of the selected destination as well? Just select the Import icons within subfolders option and you should be good to go.

After you imported the icons they get copied to a library that is dedicated for IconJar to use. Because IconJar now has its own copies of your icons you’re free to do with the original source files you want.

Advanced import preferences we currently support

File types

  • SVG
  • ICNS
  • TTF
  • PNG
  • OTF
  • GIF (non-animated)
  • PDF
  • WEBP
  • ICO

File type options

  • Expand ICO files
  • Expand ICNS files
  • Expand sprite sheets

Folder options

  • Import icons within subfolders
  • Create groups and sets per folder
  • Maintain original file names


The app quits on launch using Mac OS X 10.10

For those on Mac OS X 10.10 and experiencing an issue where IconJar will launch then instantly close, please toggle this setting in the Security & Privacy tab of your system preferences.

If that doesn’t work, please choose the Anywhere setting, launch IconJar, once IconJar has launched, you then can set the setting back to what you previously had.

Note: If this doesn’t solve the problem for you, please get in touch with us.

Iconjar crashes on launch

This could be due to a broken library.  Just to be sure, backup the following direction; ~/library/Application Support/Iconjar. Delete the directory and start the app again. You’ll notice that your icons are gone, therefore we always recommend people to keep a backup of their icons somewhere.

If that doesn’t work and you still get a crash, it might be due to malformed/conflicting preferences. Open up Terminal and type the following command:
defaults delete com.iconjar.iconjar

Then hit return, this will remove any preferences you have set and revert back to IconJar’s defaults. Then you can launch IconJar again.

If neither of these work, you can put back the database and reach out to us for additional support.

Thanks for trying IconJar 🙌

IconJar is free to use for 14 days. Please consider introducing us to your friends/colleagues too!